You may have heard that “agile is dead.” Agilists have overused jargon, prioritized procedures and changes over people, and seen agile as a religion rather than an ongoing approach to...
The customer experience has completely changed from a transactional one to a truly helpful one. For retail brands to stay useful to customers, they need to fit in and be...
When sending eye-catching emails, templates may seem like the best option, especially when deadlines approach. However, as I’ve seen from working on thousands of campaigns for clients across industries, custom...
In email, a mistake might feel like the end of the world since so many people can see where we went wrong. A error in the topic line. The incorrect...